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Kumamoto KB Hotel
096-362-4711
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  2. Q&A

Q&A

Q&A

  • 【Others】

    Can I receive parcels?

    Only cash on delivery packages are accepted.However, in that case, we ask that you kindly contact us in advance to let us know that a packag…Continue reading
  • 【Hotel / Guest rooms】

    Is it possible to load/unload luggage to the guest room?

    We apologize for the inconvenience, but please understand that this facility does not provide any baggage up/down service (loading/unloading…Continue reading
  • 【Hotel / Guest rooms】

    Can I store my luggage at the front desk?

    We will store your luggage at the front desk before check-in and after check-out.However, regarding luggage storage before check-in, custome…Continue reading
  • 【Access / Parking】

    Can I reserve a parking lot?

    Parking is not available on a first-come, first-served basis.
    Accommodates 50 cars
  • 【Hotel / Guest rooms】

    Is it possible to visit the guest from outside (those who are not staying)?

    For security reasons, we strictly refuse to visit the guest rooms of outsiders, including those of relatives, even for a short time. (Howeve…Continue reading
  • 【Hotel / Guest rooms】

    Is it possible to bring food and drink into the guest room or deliver it?

    It is possible to bring food and drink into the guest room and deliver it.For delivery, please order by yourself and pick up and pay in the …Continue reading
  • 【Meals / Restaurants / Bars】

    Can I add or cancel breakfast on the day?

    Please understand that breakfast can be canceled due to customer's convenience on the morning of the day, but it will be abandoned and no re…Continue reading
  • 【Access / Parking】

    Is it possible to use the parking lot outside the accommodation hours?

    Guests can park at the parking fee per night from 12:00 noon on the day of stay to 12:00 noon on the next day (at the time of out for consec…Continue reading
  • 【Access / Parking】

    Can I park my bicycle or motorcycle in the parking lot (bicycle parking lot)?

    Bicycles and small motorcycles (mopeds, etc.) can be parked at the bicycle parking lot in the hotel parking lot. (Free)For large motorcycles…Continue reading
  • 【Access / Parking】

    Parking for large and medium-sized vehicles (buses, buses, trucks)

    Only ordinary cars can be parked in the parking lot of this facility, and large and medium-sized cars are not allowed to park. (Parking is p…Continue reading
  • 【Meals / Restaurants / Bars】

    Can I have lunch or dinner?

    The hotel restaurant serves breakfast only.
  • 【Pets】

    Is it possible to stay with pets?

    Accommodation with pets is not permitted regardless of type or size under the guidance of the public health center.In addition, we will refu…Continue reading

Reservation / Inquiry

If you have any questions, please contact us.

096-362-4711

info@kbhotel.jp